Get more ideal new customers

For your first subscription to Coachbar, you can choose to defer your first payment for one year (365 days). During this time, you will have full access to Coachbar services, including claiming referrals, creating case studies, and more up to your purchased credit amount. 

If you choose to upgrade or purchase more credits during the 365 day window, you will be charged in full for your subscription amount. 

We do collect and store credit card information at the time you subscribe, and charge the card on file on your subscription renewal date. Credit card information is stored securely with our payment processor that has achieved PCI Level 1 compliance. 

Yes, plans will automatically renew on the same plan level on an annual basis. You will receive a notice 30 days prior to renewal so that you can make any needed adjustments to your plan.

Plan credits must be used within the subscription year, which is 365 days (1 year) of purchase.

Add-on credits roll-over as long as you have an active plan subscription at the same or higher level. If you cancel your subscription, your add-on credits expire at the end of your subscription.

No. The Starter plan is only available to new customers, as a one-time, Coachbar trial plan. Business email domain is required for sign-up.

Our expert marketing team will evaluate your website on several different parameters, including search engine ranking, performance (load time, security, etc), readability and appeal to your target audience. We’ll also compare your website to up to 3 of your competitors. You’ll get (at least) 5 actionable recommendations to help your site – from performance to content optimization. You can also select which quick wins you want and receive up to branded 3 graphics or charts you can post to your website to make instant and easy improvements.

Our expert team of writers and interviewers have created hundreds of successful case studies across multiple industries. We’ve created a simple process for both you and your customer to share details of the project – including key statistics that make your case studies stand out. Our writers take the details and weave them into a compelling story to be reviewed by you and your customer. After final sign-off, the case study will be ready to share on your website, social media and beyond. We’ll also amplify your case study by posting it on the Coachbar website and sharing it on our social media profiles.

Our Coachbar process involves both collaboration and clarity on where we are on the way to completion for all deliverables. Our delivery process has five milestones: (1) brief complete, (2) storyboard review, (3) feedback round #1, (4) feedback round #2, and (5) final delivery. This approach benefits you and Coachbar by avoiding deliverables that drag out due to many rounds of feedback and revisions. The completed and mutually approved brief confirms the scope of the delivery and expectations of inputs by you and what you can expect from Coachbar. Storyboard review confirms that we both agree on what the final deliverable will be and will look like. It's also at this stage that we provide an estimated range of dates for final delivery. Feedback round #1 is for major improvements, if any. Feedback round #2 is for final refinements and polish. And, final delivery includes providing the design files, when applicable, so that you maintain or improve the deliverables over time.

If you are not satisfied with one of your services, please contact us right away and we’ll do our best to make it right.

Generally speaking, Coachbar does not offer refunds for subscription services. If you decide to cancel your subscription with Coachbar, the remaining credits will be available for use for the period you have remaining. Coachbar reserves the right to offer refunds on unused credits at our discretion, where extenuating circumstances arise.

You can downgrade your plan only at the end of your subscription year. When you downgrade, you start a new annual subscription and your subscription renewal date changes according to your new start date. When you downgrade, any unused add-on credits expire and do not move to your new subscription.

You can cancel your plan at the end of your subscription year. All open projects that have not completed Feedback round #2 by the cancellation date will stop. If you decide to cancel, please contact your account manager at least 60 days prior to your renewal so that we can wind down your program and assist you with any unused credits.