Causing a Stir: How Integration Kings Helped Big Spoon Roasters Scale with Ease

Causing a Stir: How Integration Kings Helped Big Spoon Roasters Scale with Ease

The Project Team

Co-Founder and Cloud Integrator, Integration Kings Robert King

  • Certified Accountant, cloud integration specialist, seasoned consultant, and nut butter fan
  • Architected the ‘system of systems’ that united the best software solutions for Big Spoon
  • Continues to serve as a trusted advisor and technical support for Big Spoon, providing ongoing assistance and expertise as the company's systems evolve and expand.

“Grab the best expert and supercharge your business.”

Founder and COO, Big Spoon Roasters Megan Overbay

  • Co-founder, Business Intelligence expert, and overseer of operations at Big Spoon
  • Used considerable experience to lead the implementation of a system of systems, liaising with Integration Kings
  • Spearheaded the transformation, enhancing the accountability, transparency, reporting, and operational insights for the company.

“It’s hard as a small business owner to know enough about technology to figure out what’s right for you – and then know it well enough to implement it effectively. But that’s what Integration Kings brings to you, by really taking the time to understand your business.”

Tropeaka gets the perfect system for efficient, scale, and happier customers

Tropeaka had good software, but they needed optimized integrations to manufacture, fulfill and ship as fast as possible to provide the best possible customer experience.

The Project Team

Account Manager, Waypoint Rhys Bennett

  • Worked closely with Tropeaka to map existing operational processes
  • Ironed out discrepancies between Shopify, Cin7 Core, and Starshipit
  • Helped create optimized processes to maintain stock levels, and implement detailed reporting

“I’d say we’ve made a significant difference to Tropeaka’s business.”

Director, Tropeaka Caleb Marshall

  • Tropeaka provide a range of health, wellness and beauty products
  • Tropeaka director Caleb Marshall championed the Cin7 Core implementation at Tropeka
  • Working with Waypoint provided Caleb with peace of mind through having a partner he can rely on

“We have a great partner in Waypoint”

Global Brand Bondi Sands gets a better system for 18 Retailers and a UK launch

Spreadsheets and manual data processing paused Bondi Sand's international growth - until Bluehub set up inventory management that worked across retailers and countries.

The Project Team

ERP Specialist, BlueHub Darren Franks

  • Bluehub Dear/CIN7 Core Expert
  • Lead the functional scoping and defined the configuration of the system
  • Set clear expectations and boundaries as to what the platform would and wouldn’t do
  • Defined the working practices with the client

ERP Product Specialist, Bluehub Joe Rogers

  • BlueHub Dear/CIN7 Core Expert
  • Defined the workflows required for the integrations
  • Lead the data migration
  • Lead the system & integration testing and post go-live support to handhold the client through the implementation

COO, Bondi Sands Jacob Muraca

  • Key Stakeholder
  • Lead the internal scoping of the project

Archie Rose moves from desktop and spreadsheets to modern, automated ERP system

Waypoint helped Archie Rose move from desktop software and spreadsheets to a modern, automated system, saving hundreds of hours of admin time and minimizing human error across the supply chain.

The Project Team

Implementation Expert, Waypoint Mathew Grant

Client management from the first point of contact

Consulted with Archie Rose to determine the right inventory platform for the job

Developed the initial scope of works alongside Archie Rose that would be later enacted by Waypoint’s implementation team

“Archie Rose was able to use Cin7 Core, use Xero and use our assistance to ensure that everything worked first time”

Founder and Managing Director, Archie Rose Will Edwards

Project champion for Archie Rose Managed implementation from Archie Rose end including staff training coordination Instrumental in enabling business to start using Cin7 Core from day one of go-live

“Waypoint helped us implement a system that can minimize or eliminate human error”

Mount Zero Olives doubles their bottom line in six months after ERP implementation

A new software stack powered by Cin7 Core and Xero, implemented by experts, turned out to be the good oil for Mount Zero Olives

The Project Team

Managing Director, Waypoint Dan Fairbairn

  • Worked end-to-end with IVE, from initial scope to implementation and onboarding.
     

GM, Mount Zero Olives Richard Seymour

  • Overseeing both the business and the technical needs of the business both now and in the future.
  • Project lead at Mt Zero.
  • Worked between Mt Zero’s own staff, outsourced developers and Waypoint implementation lead.

“I have a passion for locally grown, sustainable and delicious produce.”

Clonakilla Wine realizes a solution dreamed of for a decade

Tradegecko's sunset put Clonakilla in need of SMB Consultants' help once again

The Project Team

General Manager and Sales & Marketing Director, Clonakilla David Reist

  • Looks after every single aspect of wine sales at Clonakilla
  • Oversaw the first ERP implementation for Clonakilla wine before the new millennium
  • Led the implementation of Cin7, liaising with SMB Consultants, implementing a much-needed holistic ERP.

“Our focus is on making great wine and getting it out there, so the more we can do that, the better off we are. And we can, thanks to SMB Consultants.”

KARRICO’s expands international ecommerce business with digital transformation

They needed a solution that could be operated from Australia – without sacrificing their sleep schedules or quality control.

The Project Team

GM Commercial Operations, Grant Studios Julian Grant

  • 20+ years in strategy and marketing roles, including with heavy hitters like Canon, UTC and GE
  • Led the charge for Grant Studios to get KARRICO into the U.S. while operating from Australia.
  • Took on the implementation of Cin7 Omni ERP, liaising with SMB Consultants

“The solution that we’ve created within Cin7 Omni literally allows me to sleep.”

Founder, SMB Consultants Jeff Atizado

  • Met Stephen and completed initial scope and solution
  • Ensured that the main considerations of the project were met
  • Delivered a solution that was outside of the box but provided measurable improvement to the client

“This was a great case of thinking outside the box”

Xero Integration Specialist, SMB Consultants Joy Moore

  • Integration of Cin7 and Xero, alternate GL codes and tax rates
  • Accounting reconciliation workflow implementation
  • Ongoing support with the accounting team

Zafino digital transformation features efficient, well integrated ERP

Thanks to Cin7 and SMB Consultants, Mindi says the company is poised to grow, and the system they have in place will easily handle it. “Literally, every part of my business plugs into Cin7. It's the hub.”

The Project Team

Founder, Zafino Mindi Chisholm

  • Grew Zafino to its current state of extraordinary success after multiple pivots in the heart of a pandemic
  • Reached out to SMB Consultants to implement first TradeGecko and then Cin7
  • Handled implementation from the client side and uses Cin7 as the hub of her business

“If you've got a really well-running system, it just means that when growth comes, you can cope.”

Founder, SMB Consultants Jeff Atizado

  • Met Stephen and completed initial scope and solution
  • Ensured that the main considerations of the project were met
  • Delivered a solution that was outside of the box but provided measurable improvement to the client

“This was a great case of thinking outside the box”

Sales & Implementation Engineer, SMB Consultants Deepak Stephens

  • Scoping, implementation, onboarding, and integration of SaaS systems including Cin7, WooCommerce, Starshipit & Channel Advisor
  • Works with clients on migrating data to Cin7
  • Tested the custom API with Channel Advisor to ensure order details were flowing down to Cin7 as expected
  • Works with clients to improve internal process and workflows for order fulfillment and product management
  • Helps build a strategy with the client to scale their business using Cin7 Omni as a base

IntCeram needed a new system to fully automate their processes

IntCeram outgrew the inventory management in their accounting system, but met Bluehub through their accountant and added Cin7 Core to optimize their operations.

The Project Team

ERP Specialist, BlueHub Darren Franks

  • Bluehub Dear/CIN7 Core Expert
  • Lead the functional scoping and defined the configuration of the system
  • Set clear expectations and boundaries as to what the platform would and wouldn’t do
  • Defined the working practices with the client

Paramount Richard Lay

  • Lead the Accounting side of the project
  • Reviewed the Accounting Requirements
  • Defined the account mappings between Cin7 Core & Xero
  • Tested the integration between the two systems once live

Office Manager Rebecca Sharpe

  • Defined the new working practices
  • Engaged with re-defining the new end to end processes
  • Rolled out the new system, processes and associated change management to the rest of the business
  • Team & Business were happy with the change!

Wildsmith Skin scraps the spreadsheets and hits the ground running

Wildsmith Skin built new operational processes and integrated scalable software through a strategic relationship with Bluehub.

The Project Team

ERP Specialist, BlueHub Darren Franks

  • Bluehub Dear/CIN7 Core Expert
  • Lead the functional scoping and defined the configuration of the system
  • Set clear expectations and boundaries as to what the platform would and wouldn’t do
  • Defined the working practices with the client

ERP Product Specialist, Bluehub Joe Rogers

  • BlueHub Dear/CIN7 Core Expert
  • Defined the workflows required for the integrations
  • Lead the data migration
  • Lead the system & integration testing and post go-live support to handhold the client through the implementation

General Manager Katherine Pye

  • Lead the Scoping & Stakeholder input from the client side
  • Worked with BlueHub & CDL to define the 3PL process
  • Heavy input into the creation of the Production BOM Framework
  • Ensured that the system was setup to cover their core requirements

LARK Distillery successful digital transformation to a full-bodied ERP

From out of date systems to difficult reporting, to real-time updates and better business decisions, Waypoint helped LARK Distillery move to a full-bodied ERP.

The Project Team

Managing Director, Waypoint Dan Fairbairn

  • Worked end-to-end with IVE, from initial scope to implementation and onboarding.
     

Head of Technology and Information, LARK Distillery Ben Wiedman

  • Distiller, Business Intelligence expert, overseer of all things digital at LARK
  • Took on the implementation of Cin7 Core ERP, liaising with Waypoint
  • Led the charge to LARK’s modern, cloud-based solution that’s given them better accountability, transparency, reporting and business intelligence.

“Find a partner like Waypoint who will be there for you throughout the process.”

Blk Box solves operational issues and achieves consistent stock levels across all sales channels

BLK Box Fitness needed to know stock levels, keep on top of finances, and work as efficiently as possible. After scoping their operational needs with Waypoint, the team decided on Cin7 Core for their inventory management system.

The Project Team

Operations Director, Waypoint Neil Barrington

Ensured the project was delivered on time and within budget.

Managed Waypoint staff performing technical work from Australia, and client liaison work on-the-ground in the UK.
 

Managing Director, BLK Box Fitness Greg Bradley

  • Internal oversight of the implementation project.
  • Worked with Waypoint to refine their implementation scope.
  • BLK Box Fitness now has a scalable inventory platform that they can grow with, rather than ‘out of’.

Beelove’s new ERP makes ordering, packing and shipping made much simpler and more efficient

Chicago-based social enterprise Sweet Beginnings create a range of honey-based products that they sell locally and across the globe through their online store. Waypoint helped them implement Cin7 Core for huge efficiency and cost savings.

The Project Team

Operations Director, Waypoint Neil Barrington

Ensured the project was delivered on time and within budget.

Managed the Waypoint implementation team, their deliverables, and resource allocation.

Internal Implementation Champion, Sweet Beginnings Chris Conley

  • Developed the operational requirements alongside the Waypoint team.
  • Championed the implementation and onboarding within Sweet Beginnings – most crucially with staff who didn’t have backgrounds in digital inventory management.

Skyphonez creates a superior omni-channel system with new ERP and achieves 900% ROI

Skyphonez works with SMB Consultants to make Cin7 Omni the perfect ERP solution for their growing business

The Project Team

Founder, SMB Consultants Jeff Atizado

  • Met Stephen and completed initial scope and solution
  • Ensured that the main considerations of the project were met
  • Delivered a solution that was outside of the box but provided measurable improvement to the client

“This was a great case of thinking outside the box”

Operations Manager, Skyphonez Stephen Gill

  • Initiated the project with SMB Consultants to find an ERP solution via WAT workshops
  • Championed and implemented Cin7 Omni at his end of the business
  • Saved thousands of dollars and hundreds of work hours with the Cin7 Omni implementation

“After working with SMB Consultants, for some jobs, 120 hours per week have been saved (Approximately 6000 hours saved per year.) Around 15 employees have saved a couple of hours a day (approximately 7800 employee hours saved per year.)”

Xero Integration Specialist, SMB Consultants Joy Moore

  • Integration of Cin7 and Xero, alternate GL codes and tax rates
  • Accounting reconciliation workflow implementation
  • Ongoing support with the accounting team

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